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(more payment options)by CEO...

May, 11 | No comments | Posted in: update, usability, website

In an effort to make using CellFrog easier we have made some improvements to the credit purchasing process. Now when you purchase CellFrog credit you can easily save your payment method for later use.

This addition is in response to the large number of users who are making frequent credit purchases and is intended to make using CellFrog easier and faster.

Let us know what you think!

Damien Howley
CellFrog CEO
@CellFrog

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(accessing your conference call recordings)by CEO...

Conference call recording is a terrific tool to reference important information for your team, project and company. Most conference call providers charge additional fees for this service, sometimes upwards of $20 for one conference recording.

With CellFrog conference call recording is included as a free feature and can be turned on for any scheduled conference call. On the schedule conference page simply just select the “record this conference call” checkbox and CellFrog will take care of the rest.

To access your conference call recordings you will have to visit your conference dashboard. The conference dashboard is accessible at www.cellfrog.com in the ‘Recent Conferences’ sidebar or on the ‘Conference Call History’ report.

Once you have accessed the conference dashboard you will see the audio player directly below the conference administrator panel. The audio file may take a few minutes to appear, depending on the length of the conference. You can use the audio player to quickly traverse through the recording to find what you’re referencing.

Try Conference Recording for FREE
Currently we’re giving away $5 credit with each new registration so you can try the CellFrog conference recording for free. Let us know what you think!

Thanks,

Damien Howley
CellFrog CEO
@CellFrog

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(Why scheduled conference calls save you time)by CEO...

At CellFrog one of our major differentiators is our ability to save you time by coordinating and scheduling your conference calls.  

Consider some of your most recent conference calls.  You have to locate and relay the connection credentials, rely on everyone to actually remember the conference call and wait for all the other participants to join.  Such a process can take upwards of 15 minutes, multiplied by all of the participants on the conference call you can see how wasted time can add up.

CellFrog can manage this entire process for you!  
CellFrog scheduled calls take the pain and time out of coordinating a conference call.  Once you login to cellfrog.com you can quickly select participants from your imported contact list, choose a time and push schedule.  

From there CellFrog connects with each particpant and offers them a selection of connection methods.  Participants can decline the conference, opt to call in toll-free or even have CellFrog call them when the conference starts.  Participants can also specify an alternative number for CellFrog to call allowing additional control and flexibility. 

When the conference starts each participant will receive a call from the CellFrog system.  Because all participants connect at the same time you never have to waste time waiting.  This not only saves your time but it also saves you money!

Adding additional contacts can be done via the online conference dashboard.  Simply select a name from your contact list and push ‘call contact’ or type a phone number in and push ‘call phone number’.

CellFrog not only calls all participants it also enables quick and easy collaboration around conferences by providing each participant access to the online Conference Dashboard.  The conference dashboard allows participants to upload and share files, chat, provide feedback and see who else is on the call.

Let us know how much time CellFrog saves you!

Damien Howley
CellFrog CEO
@CellFrog 

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(Conference Dashboard Update)by CEO...

May, 6 | 1 comment | Posted in: scheduling, update, website

Although our most recent release focused a number of new phone and conference connection features we did include a few minor improvements throughout the website.

CellFrog users who have been taking advantage of the Conference Dashboard for sharing files, listening to recordings and connecting with conference participants will now notice the addition of the new Administrator Area.

The new Administrator Area provides contact information for the conference call organizer along with their picture and all of the conference call credentials. Additionally the administrator area contains a link to the ‘new local numbers’ page which lists all of the local conference call phone numbers.

This new addition allows conference call participants to quickly connect with administrators for communication beyond the conference call.

Thanks,

Damien Howley
CellFrog CEO
@CellFrog

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(New local numbers - New York and San Francisco)by CEO...

We’re happy to announce the addition of some new CellFrog local phone numbers for both New York and San Francisco. The new local phone numbers are intended to offer more convenient and affordable connections for our current users. More local phone numbers will be announced in the future as available.

San Francisco: (415) 543-1940
New York: (718) 414-6007

A full list of our phone numbers is available at CellFrog.com/numbers.

Thanks

CellFrog CEO
@CellFrog

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